Upgrading or Downgrading Your Plan
You can change your subscription plan at any time as your business grows.
Upgrading Your Plan
When to Upgrade:
- Reaching product limits
- Exceeding monthly order limits
- Needing advanced features
- Wanting lower commission rates
How to Upgrade:
- Go to Settings > Subscription
- Click "Change Plan"
- Select new plan
- Review changes
- Confirm upgrade
Prorated Billing:
- Pay only the difference for remaining period
- Immediate access to new features
- New limits apply immediately
- New commission rate applies to future sales
Downgrading Your Plan
When to Downgrade:
- Seasonal slow periods
- Taking a break from selling
- Not using advanced features
How to Downgrade:
- Go to Settings > Subscription
- Click "Change Plan"
- Select lower plan
- Review potential impacts
- Confirm downgrade
Effective Date:
- Downgrades take effect at next billing cycle
- Current plan features remain until then
- Excess products may need to be archived
- Consider implications before downgrading
Plan Change Considerations
Before Downgrading, Check:
- Will you exceed product limits?
- Are you using features not in lower plan?
- Will commission increase offset savings?
- Do you have active coupons that will be disabled?
After Upgrading:
- Explore new features
- Update product listings
- Set up new integrations
- Train staff on new capabilities
Cancelling Your Subscription
To cancel:
- Go to Settings > Subscription
- Click "Cancel Subscription"
- Complete exit survey
- Confirm cancellation
After Cancellation:
- Shop remains active until end of billing period
- Products remain listed
- No new charges
- Data retained for 30 days
- Can reactivate within 30 days
Reactivating Your Shop
To reactivate within 30 days:
- Log into your account
- Go to Settings > Subscription
- Select a plan
- Your data will be restored