Understanding Your Monthly Bill
Your monthly bill consists of subscription fees and transaction fees.
Bill Components
1. Subscription Fee
Fixed monthly charge based on your plan:- Bronze: $29/month
- Silver: $99/month
- Gold: $299/month
2. Transaction Fees (Commission)
Percentage of sales:- Bronze: 20%
- Silver: 15%
- Gold: 10%
Sample Monthly Bill
Bronze Plan Example:
`
Subscription Fee: $29.00
Transaction Fees: $40.00 (20% of $200 sales)
Total Due: $69.00
`
Silver Plan Example:
`
Subscription Fee: $99.00
Transaction Fees: $150.00 (15% of $1,000 sales)
Total Due: $249.00
`
Gold Plan Example:
`
Subscription Fee: $299.00
Transaction Fees: $500.00 (10% of $5,000 sales)
Total Due: $799.00
`
Billing Cycle
- Subscription fees: Charged on your monthly anniversary
- Transaction fees: Deducted from payouts (not billed separately)
- Failed payment: 3 retry attempts over 7 days
Viewing Your Bills
- Go to Settings > Billing History
- View all past invoices
- Download PDF copies
- Export for accounting
Payment Methods for Subscription
- Credit/Debit card
- PayPal
- Bank account (ACH)
Failed Payments
If subscription payment fails:
- Grace period: 3 days
- Reminder emails sent
- After 3 days: Shop suspended
- After 30 days: Account deactivated
Tax on Subscription
Sales tax may apply to subscription fees based on your location. Tax is calculated and shown at checkout.
Refunds
Subscription fees are generally not refundable. Contact support for exceptional circumstances.