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API Access Guide

API Access Guide

Use the Robinson Empire API to build custom integrations and automate workflows.

API Access by Plan

PlanAPI Access
Bronze[ ] Not available
SilverRead-only access
GoldFull read/write access

What is the API?

The Application Programming Interface (API) allows your systems to communicate directly with Robinson Empire, enabling:

  • Custom integrations
  • Automated workflows
  • Data exports
  • Third-party app connections

Getting API Access

Step 1: Check Plan Eligibility

  • Verify your plan includes API access
  • Upgrade if necessary

Step 2: Generate API Keys

  1. Go to Settings > API Access
  2. Click "Generate API Key"
  3. Name your integration
  4. Copy and securely store the key

Step 3: Review Documentation

  • Access full API documentation
  • Review rate limits
  • Understand authentication
  • Test endpoints

API Capabilities

Read Operations (Silver & Gold):

  • Retrieve products
  • Get orders
  • Fetch customer data
  • Access analytics
  • Download reports

Write Operations (Gold only):

  • Create products
  • Update inventory
  • Process orders
  • Manage customers
  • Send notifications

Common Use Cases

Inventory Management:

` Sync inventory between Robinson Empire and your warehouse management system `

Order Fulfillment:

` Automatically send orders to your 3PL or fulfillment center `

Data Analysis:

` Export sales data to your business intelligence tools `

Custom Reporting:

` Create reports tailored to your specific needs `

Third-Party Integrations:

` Connect with CRM, ERP, or other business systems `

Rate Limits

PlanRate Limit
Silver100 requests/minute
Gold1000 requests/minute

Exceeding rate limits results in temporary API suspension.

Authentication

API requests require:

  • API key in header
  • Proper formatting
  • Valid endpoints
  • Correct HTTP methods

Webhooks (Gold Plan)

Receive real-time notifications when events occur:

  • New orders
  • Inventory changes
  • Customer updates
  • Payment status changes

Setting Up Webhooks:

  1. Go to Settings > Webhooks
  2. Add webhook URL
  3. Select events to receive
  4. Test webhook delivery
  5. Monitor webhook logs

Security Best Practices

(secure) Store API keys securely (environment variables)

(secure) Never expose keys in client-side code

(secure) Rotate keys periodically

(secure) Use HTTPS for all requests

(secure) Implement proper error handling

(secure) Monitor API usage for anomalies

Testing

Sandbox Environment:

  • Test API calls without affecting live data
  • Develop and debug integrations
  • Validate data formats

Going Live:

  • Switch to production keys
  • Monitor initial traffic
  • Check for errors
  • Verify data accuracy

Support and Resources

Available Resources:

  • Complete API documentation
  • Code examples
  • Postman collections
  • Developer community forum
  • Technical support (Gold plans)

Getting Help:

  • Review documentation first
  • Check community forum
  • Contact support with specific questions
  • Include error messages and request details