RE Swift FAQ
Common questions about the RE Swift membership program.
What is RE Swift?
RE Swift is a premium membership program for Robinson Empire customers. It is designed to elevate your shopping experience with fast, free shipping on eligible orders, member-only deals, priority checkout, and early access to new arrivals and exclusive drops. Members also earn Swift Rewards on eligible purchases, redeemable on future orders.
What are the key benefits of RE Swift?
All RE Swift members enjoy:
- Fast, free delivery on eligible orders (Two-Day, One-Day, and Same-Day where available)
- Exclusive member-only discounts and special pricing
- Priority checkout processing for a faster shopping experience
- Early access to limited releases and new arrivals
Yearly members receive additional perks including deeper Swift Rewards, extended returns, and priority customer support.
Can I use RE Swift internationally?
RE Swift benefits are available in all countries where Robinson Empire operates, including the United States, Canada, United Kingdom, European Union, Australia, and select regions in the Middle East and Asia.
Delivery speeds and eligible items may vary by location. International orders may be subject to import duties and taxes.
What are Swift Rewards?
With Swift Rewards, you earn points on eligible purchases across Robinson Empire. Rewards offers are unique to your account and can be viewed on your Rewards Dashboard. Points are redeemable on future eligible purchases as an alternate payment method at checkout.
Swift Rewards include:
- Points on every eligible purchase
- Bonus point events and promotions
- Referral bonuses
- Membership renewal bonuses
What is the difference between regular shopping and RE Swift?
Regular shopping on Robinson Empire gives you access to our full catalog of premium products with standard delivery. RE Swift is a membership program that adds speed, savings, and exclusives like fast and free shipping on eligible items, member-only deals, priority processing, and early access to drops. It is designed for shoppers who want the best Robinson Empire has to offer.
How do I pay for my RE Swift membership?
You can pay for RE Swift via credit or debit card. Your membership will auto-renew each billing period unless you choose to cancel. You can manage or cancel your subscription anytime from your account settings.
Available payment methods:
- Visa, Mastercard, American Express
- PayPal (where available)
How do I cancel my membership?
- Go to Account Settings > Membership
- Click Cancel Membership
- Confirm the cancellation
Your benefits will continue until the end of your current billing period. There are no cancellation fees.
Need More Help?
If you still have questions, visit our [Help Center](https://support.robinsonempire.com) or contact us at [email protected].