# Tracking Your Order

Once your order is placed, you can track its progress through several methods:

## Method 1: Online Tracking (Recommended)

1. Log into your Robinson Empire account
2. Go to **"My Orders"** section
3. Find your order and click **"Track Order"**
4. View real-time updates on your order status

## Order Status Definitions

| Status | Description |
|--------|-------------|
| **Order Placed** | Your order has been received |
| **Processing** | Order is being prepared by the vendor |
| **Shipped** | Order has left the vendor facility |
| **In Transit** | Package is on the way to you |
| **Out for Delivery** | Package will be delivered today |
| **Delivered** | Package has been delivered |
| **Exception** | Issue with delivery (contact support) |
| **Cancelled** | Order has been cancelled |
| **Returned** | Item has been returned to vendor |

## Method 2: Email Notifications

You will receive email updates at each stage:
- Order confirmation
- Shipping notification with tracking number
- Delivery confirmation

## Method 3: Mobile Notifications

Download the Robinson Empire app for push notifications and easy tracking on the go.

## Tracking Number Issues

If your tracking number is not working:
- Wait 24-48 hours for the carrier to update their system
- Check for typos in the tracking number
- Contact our support team if issues persist