Your shop is your storefront on Robinson Empire. Here is how to make it shine:

Shop Profile

Shop Name

• Choose a memorable, brand-aligned name
• Keep it under 50 characters
• Avoid special characters
• Check availability before finalizing

Shop Description

• Write 200-500 words about your business
• Include what you sell and your brand story
• Use relevant keywords for SEO
• Highlight unique selling points

Visual Identity

Shop Logo

• Recommended size: 400x400 pixels
• Format: PNG or JPG
• Use transparent background if possible
• Keep text readable at small sizes

Shop Banner

• Recommended size: 1200x400 pixels
• Use high-quality images
• Showcase your best products or brand aesthetic
• Include seasonal updates

Contact Information

• Business email (required)
• Customer service phone (optional but recommended)
• Business hours
• Expected response time

Policies Setup

Shipping Policy

Include:

• Processing time (how long before you ship)
• Shipping methods offered
• Estimated delivery times
• International shipping (if applicable)
• Shipping costs and free shipping thresholds

Return Policy

Robinson Empire requires minimum 7-day returns. Include:

• Return window
• Condition requirements
• Who pays return shipping
• Refund processing time
• How to initiate a return

Shop FAQ

Add common questions to reduce customer inquiries:

• Custom order policies
• Wholesale inquiries
• Gift wrapping options
• Product care instructions

Save and Preview

Always preview your shop before going live to ensure everything looks professional. Test on both desktop and mobile devices.

Shop Optimization Tips

(camera) Use high-quality product photos

(note) Write detailed product descriptions

(tag)️ Use relevant tags and categories

• Encourage customer reviews

(mobile) Keep your shop mobile-friendly

(refresh) Regularly update inventory

(chat) Respond to customer inquiries promptly