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Payment Security

Help Center / Payments & Billing / Payment Security

Payment Security

# Payment Security

Robinson Empire takes your payment security seriously. Here is how we protect you:

## Encryption Standards

- **256-bit SSL encryption** for all transactions
- Payment data is **tokenized** and never stored in plain text
- Regular security audits and **PCI DSS compliance** checks
- Secure socket layer (SSL) certificate on all pages

## Fraud Protection

- Real-time fraud detection systems
- Address Verification System (AVS)
- CVV verification on all card transactions
- 3D Secure authentication when required
- Machine learning fraud detection
- Transaction monitoring 24/7

## Your Security Responsibilities

✅ Keep your account password secure
✅ Never share your login credentials
✅ Monitor your account for unauthorized activity
✅ Report suspicious transactions immediately
✅ Use strong, unique passwords
✅ Enable two-factor authentication

## Secure Checkout Features

- One-time use tokens for payment processing
- Automatic logout after periods of inactivity
- Email confirmations for all purchases
- Suspicious activity alerts
- Device recognition and verification

## What We Never Do

❌ We never ask for your password via email
❌ We never store your full credit card number
❌ We never share your payment details with third parties
❌ We never call asking for payment information

## Reporting Security Concerns

If you suspect unauthorized activity:
1. Change your password immediately
2. Review recent orders in your account
3. Contact your bank if needed
4. Report to our security team at [email protected]

## PCI Compliance

Robinson Empire is PCI DSS Level 1 compliant, ensuring the highest standards of payment security. Our compliance is verified annually by independent auditors.