# Gift Cards & Promotions

Learn how to use gift cards and promotional codes on Robinson Empire:

## Gift Cards

### Purchasing Gift Cards
- Available in denominations from **$25 to $500**
- Digital cards delivered via email within minutes
- Physical cards available for select regions
- **No expiration dates**
- Non-refundable

### Redeeming Gift Cards
1. At checkout, enter the gift card code in the **"Gift Card"** field
2. Click **"Apply"**
3. The balance will be applied to your order
4. Remaining balance stays on the card for future use

### Checking Gift Card Balance
- Log into your account
- Go to **"Gift Cards"** section
- View balance and transaction history

## Promotional Codes

### Where to Enter Codes
- Shopping cart page
- Checkout page
- Look for **"Promo Code"** or **"Discount Code"** field

### Types of Promotions

| Type | Description | Example |
|------|-------------|---------|
| Percentage discounts | % off total | 20% off |
| Dollar amount discounts | Fixed amount off | $10 off |
| Free shipping | No shipping cost | Free delivery |
| Buy one get one | BOGO deals | Buy 1 Get 1 50% off |
| Bundle discounts | Multi-item savings | 3 for $50 |

### Promotion Terms
- Most codes have expiration dates
- Some apply only to specific categories
- Minimum purchase requirements may apply
- Cannot be combined with other offers unless stated
- One code per order (unless specified)

### Troubleshooting Promo Codes

If your code does not work:
- ✅ Check expiration date
- ✅ Verify minimum purchase amount
- ✅ Ensure items in cart are eligible
- ✅ Check for typos in the code
- ✅ Contact support if code should work but does not

## Seasonal Sales

- **Black Friday/Cyber Monday**: Biggest discounts of the year
- **Holiday Sales**: Special deals during holiday seasons
- **Flash Sales**: Limited-time offers (follow our social media)
- **Clearance**: End-of-season product discounts