# Setting Up Your First Shop

Your shop is your storefront on Robinson Empire. Here is how to make it shine:

## Shop Profile

### Shop Name
- Choose a memorable, brand-aligned name
- Keep it under 50 characters
- Avoid special characters
- Check availability before finalizing

### Shop Description
- Write 200-500 words about your business
- Include what you sell and your brand story
- Use relevant keywords for SEO
- Highlight unique selling points

## Visual Identity

### Shop Logo
- **Recommended size**: 400x400 pixels
- **Format**: PNG or JPG
- Use transparent background if possible
- Keep text readable at small sizes

### Shop Banner
- **Recommended size**: 1200x400 pixels
- Use high-quality images
- Showcase your best products or brand aesthetic
- Include seasonal updates

## Contact Information
- Business email (required)
- Customer service phone (optional but recommended)
- Business hours
- Expected response time

## Policies Setup

### Shipping Policy
Include:
- Processing time (how long before you ship)
- Shipping methods offered
- Estimated delivery times
- International shipping (if applicable)
- Shipping costs and free shipping thresholds

### Return Policy
Robinson Empire requires minimum 7-day returns. Include:
- Return window
- Condition requirements
- Who pays return shipping
- Refund processing time
- How to initiate a return

### Shop FAQ
Add common questions to reduce customer inquiries:
- Custom order policies
- Wholesale inquiries
- Gift wrapping options
- Product care instructions

## Save and Preview

Always preview your shop before going live to ensure everything looks professional. Test on both desktop and mobile devices.

## Shop Optimization Tips

📸 Use high-quality product photos
📝 Write detailed product descriptions
🏷️ Use relevant tags and categories
⭐ Encourage customer reviews
📱 Keep your shop mobile-friendly
🔄 Regularly update inventory
💬 Respond to customer inquiries promptly