Upgrading or Downgrading Your Plan
# Upgrading or Downgrading Your Plan
You can change your subscription plan at any time as your business grows.
## Upgrading Your Plan
### When to Upgrade:
- Reaching product limits
- Exceeding monthly order limits
- Needing advanced features
- Wanting lower commission rates
### How to Upgrade:
1. Go to **Settings** > **Subscription**
2. Click **"Change Plan"**
3. Select new plan
4. Review changes
5. Confirm upgrade
### Prorated Billing:
- Pay only the difference for remaining period
- Immediate access to new features
- New limits apply immediately
- New commission rate applies to future sales
## Downgrading Your Plan
### When to Downgrade:
- Seasonal slow periods
- Taking a break from selling
- Not using advanced features
### How to Downgrade:
1. Go to **Settings** > **Subscription**
2. Click **"Change Plan"**
3. Select lower plan
4. Review potential impacts
5. Confirm downgrade
### Effective Date:
- Downgrades take effect at **next billing cycle**
- Current plan features remain until then
- Excess products may need to be archived
- Consider implications before downgrading
## Plan Change Considerations
### Before Downgrading, Check:
- Will you exceed product limits?
- Are you using features not in lower plan?
- Will commission increase offset savings?
- Do you have active coupons that will be disabled?
### After Upgrading:
- Explore new features
- Update product listings
- Set up new integrations
- Train staff on new capabilities
## Cancelling Your Subscription
To cancel:
1. Go to **Settings** > **Subscription**
2. Click **"Cancel Subscription"**
3. Complete exit survey
4. Confirm cancellation
### After Cancellation:
- Shop remains active until end of billing period
- Products remain listed
- No new charges
- Data retained for 30 days
- Can reactivate within 30 days
## Reactivating Your Shop
To reactivate within 30 days:
1. Log into your account
2. Go to **Settings** > **Subscription**
3. Select a plan
4. Your data will be restored
You can change your subscription plan at any time as your business grows.
## Upgrading Your Plan
### When to Upgrade:
- Reaching product limits
- Exceeding monthly order limits
- Needing advanced features
- Wanting lower commission rates
### How to Upgrade:
1. Go to **Settings** > **Subscription**
2. Click **"Change Plan"**
3. Select new plan
4. Review changes
5. Confirm upgrade
### Prorated Billing:
- Pay only the difference for remaining period
- Immediate access to new features
- New limits apply immediately
- New commission rate applies to future sales
## Downgrading Your Plan
### When to Downgrade:
- Seasonal slow periods
- Taking a break from selling
- Not using advanced features
### How to Downgrade:
1. Go to **Settings** > **Subscription**
2. Click **"Change Plan"**
3. Select lower plan
4. Review potential impacts
5. Confirm downgrade
### Effective Date:
- Downgrades take effect at **next billing cycle**
- Current plan features remain until then
- Excess products may need to be archived
- Consider implications before downgrading
## Plan Change Considerations
### Before Downgrading, Check:
- Will you exceed product limits?
- Are you using features not in lower plan?
- Will commission increase offset savings?
- Do you have active coupons that will be disabled?
### After Upgrading:
- Explore new features
- Update product listings
- Set up new integrations
- Train staff on new capabilities
## Cancelling Your Subscription
To cancel:
1. Go to **Settings** > **Subscription**
2. Click **"Cancel Subscription"**
3. Complete exit survey
4. Confirm cancellation
### After Cancellation:
- Shop remains active until end of billing period
- Products remain listed
- No new charges
- Data retained for 30 days
- Can reactivate within 30 days
## Reactivating Your Shop
To reactivate within 30 days:
1. Log into your account
2. Go to **Settings** > **Subscription**
3. Select a plan
4. Your data will be restored