Understanding Your Monthly Bill
# Understanding Your Monthly Bill
Your monthly bill consists of subscription fees and transaction fees.
## Bill Components
### 1. Subscription Fee
Fixed monthly charge based on your plan:
- Bronze: $29/month
- Silver: $99/month
- Gold: $299/month
### 2. Transaction Fees (Commission)
Percentage of sales:
- Bronze: 20%
- Silver: 15%
- Gold: 10%
## Sample Monthly Bill
### Bronze Plan Example:
```
Subscription Fee: $29.00
Transaction Fees: $40.00 (20% of $200 sales)
--------
Total Due: $69.00
```
### Silver Plan Example:
```
Subscription Fee: $99.00
Transaction Fees: $150.00 (15% of $1,000 sales)
--------
Total Due: $249.00
```
### Gold Plan Example:
```
Subscription Fee: $299.00
Transaction Fees: $500.00 (10% of $5,000 sales)
--------
Total Due: $799.00
```
## Billing Cycle
- Subscription fees: Charged on your monthly anniversary
- Transaction fees: Deducted from payouts (not billed separately)
- Failed payment: 3 retry attempts over 7 days
## Viewing Your Bills
1. Go to **Settings** > **Billing History**
2. View all past invoices
3. Download PDF copies
4. Export for accounting
## Payment Methods for Subscription
- Credit/Debit card
- PayPal
- Bank account (ACH)
## Failed Payments
If subscription payment fails:
1. Grace period: 3 days
2. Reminder emails sent
3. After 3 days: Shop suspended
4. After 30 days: Account deactivated
## Tax on Subscription
Sales tax may apply to subscription fees based on your location. Tax is calculated and shown at checkout.
## Refunds
Subscription fees are generally not refundable. Contact support for exceptional circumstances.
Your monthly bill consists of subscription fees and transaction fees.
## Bill Components
### 1. Subscription Fee
Fixed monthly charge based on your plan:
- Bronze: $29/month
- Silver: $99/month
- Gold: $299/month
### 2. Transaction Fees (Commission)
Percentage of sales:
- Bronze: 20%
- Silver: 15%
- Gold: 10%
## Sample Monthly Bill
### Bronze Plan Example:
```
Subscription Fee: $29.00
Transaction Fees: $40.00 (20% of $200 sales)
--------
Total Due: $69.00
```
### Silver Plan Example:
```
Subscription Fee: $99.00
Transaction Fees: $150.00 (15% of $1,000 sales)
--------
Total Due: $249.00
```
### Gold Plan Example:
```
Subscription Fee: $299.00
Transaction Fees: $500.00 (10% of $5,000 sales)
--------
Total Due: $799.00
```
## Billing Cycle
- Subscription fees: Charged on your monthly anniversary
- Transaction fees: Deducted from payouts (not billed separately)
- Failed payment: 3 retry attempts over 7 days
## Viewing Your Bills
1. Go to **Settings** > **Billing History**
2. View all past invoices
3. Download PDF copies
4. Export for accounting
## Payment Methods for Subscription
- Credit/Debit card
- PayPal
- Bank account (ACH)
## Failed Payments
If subscription payment fails:
1. Grace period: 3 days
2. Reminder emails sent
3. After 3 days: Shop suspended
4. After 30 days: Account deactivated
## Tax on Subscription
Sales tax may apply to subscription fees based on your location. Tax is calculated and shown at checkout.
## Refunds
Subscription fees are generally not refundable. Contact support for exceptional circumstances.