# Processing Orders

Efficient order processing keeps customers happy and your metrics strong.

## Order Notifications

Receive instant notifications when orders are placed:
- Email notification
- Dashboard alert
- Mobile push notification (if app enabled)

## Order Lifecycle

### 1. New Order
- Review order details
- Verify item availability
- Check shipping address validity
- Confirm payment received

### 2. Processing
- Pick items from inventory
- Inspect for quality
- Package securely
- Print packing slip

### 3. Ready to Ship
- Print shipping label
- Attach to package
- Mark as shipped in system

### 4. Shipped
- Customer receives tracking number
- Order status updates automatically
- Track delivery progress

### 5. Delivered
- Confirm delivery with customer
- Payout initiated after delivery confirmation

## Processing Time Requirements

- **Maximum processing time**: 3 business days
- **Recommended**: Ship within 24-48 hours
- Update customers if delays occur
- Late shipments affect your seller metrics

## Order Dashboard

Access all orders from your vendor dashboard:
- Filter by status (New, Processing, Shipped, etc.)
- Search by order number or customer name
- Bulk actions for efficiency
- Export order data

## Handling Out-of-Stock Items

If an item sells but is out of stock:
1. Contact customer immediately
2. Offer alternatives or refund
3. Update inventory to prevent future issues
4. Cancel order if no resolution possible

## Order Notes

Add internal notes to orders:
- Special customer requests
- Packaging instructions
- Follow-up reminders
- Team communication

## Order Status Updates

Keep customers informed:
- Update status promptly
- Communicate delays
- Provide tracking numbers
- Confirm delivery